For Clients

AI Chatbot for Your Website that answers from your content only.

Drop a single script tag on your website or customer portal. Customers ask questions in plain English; the AI answers from your help articles, walkthrough videos, audio, and product docs. It is the customer support chatbot that won't invent an answer: when your content doesn't cover a question, it says so. Every conversation stays isolated to its own knowledge base, and you never pay per visitor.

Help centers Support deflection Lead capture Self-serve onboarding
Embed in 1 line Domain-locked No per-visitor fees
help.acme.com
Acme Support
Trained on our help center · usually replies instantly
👋 Hi! Ask me anything about Acme. I'm trained only on our official docs.
How It Works

Live On Your Site In Three Steps

1

Spin Up A Customer Knowledge Base

One knowledge base per product, brand, or help center. Upload your help articles, FAQs, walkthrough videos, and product docs. The AI answers only from this content.

2

Brand It As Yours

Set the assistant's name, avatar, accent color, and welcome message. The widget renders inside your site with your styling, not ours. Lock it to your domain so the API key can't be reused elsewhere.

3

Embed With One Script Tag

Paste the snippet into your site or customer portal. The bubble appears in the bottom-right corner. Customers click, ask, and get grounded answers in seconds (with optional email capture for follow-up).

<!-- Drop this on any page on help.acme.com --> <script src="https://chatlms.ai/widget.js" data-kb="acme-help-center" data-key="pk_live_xxxxxxxx"></script>
Use Cases

Where A Customer Knowledge Base Earns Its Keep

Help Center Automation

Customers stop digging through articles and just ask. The widget pulls the answer from your existing help content, so the moment you publish a new article, it's part of the assistant's knowledge.

Tier-1 Support Deflection

Repetitive questions never reach an agent. Customers get instant, grounded answers around the clock. Your team focuses on the conversations that actually need a human.

Lead Capture On Marketing Pages

Optional email gating before the assistant answers. Visitors come in with a real question, leave their email, and land in your CRM as a qualified lead, with the question they actually asked attached.

Self-Serve Onboarding

New customers ask "how do I do X" and get the right walkthrough on the spot. Your in-app docs, video tutorials, and getting-started guides become an interactive assistant inside your product.

Built For Customer-Facing

Everything You'd Want In A Production Chat Widget

Embeddable Bubble

One script tag. Floating bubble bottom-right. Mobile-aware, keyboard-accessible, opens to a focused chat panel. No iframe juggling.

Brand It As Yours

Custom name, avatar, welcome message, and accent color per knowledge base. Different products can have different personalities, all from the same dashboard.

Allowed Domains

Your public key is locked to a list of domains you specify. If someone copies your snippet onto an unauthorized site, the widget refuses to load.

Streaming Answers

Tokens stream in as the AI generates them. Customers see motion immediately instead of staring at a spinner. Average first-token latency is sub-second.

Optional Email Capture

Toggle on lead capture per knowledge base. Visitors enter an email before the first question. Captured leads land in the dashboard with their original question attached.

Anti-Abuse Built In

Rate limits, CORS enforcement, off-topic detection, and prompt-injection guards. The assistant politely declines questions outside your knowledge base. No jailbreaks, no accidental brand damage.

Per-Base Analytics

Top questions, deflection rate, satisfaction signal, and the queries your AI couldn't answer well. Use the gap report to figure out what content to publish next.

Strictly Isolated From Internal

Customer-facing knowledge bases never read from internal training. Each base has its own embedding store, its own keys, and its own analytics. Internal content stays internal. Leakage, even by accident, is impossible.

Give Your Customers An AI That Actually Knows Your Product.

$149 / month for your first knowledge base, $99 / month for each additional. Run as many brands or products as you'd like, each fully isolated. Your content is never used to train external AI. See privacy.

Add A Customer Knowledge Base